Quotes & Details

May 24, 2017
Eskay Metal Fabricating Home Page

"The Process" - Manufacturing a Custom Stainless Steel Countertop or Copper Countertop

Attention to detail is one key element that separates SpecialtyStainless.com from the rest of our competition. The following is an outline from start to finish on how to proceed with a stainless steel countertop or copper countertop order.

(1) Utilize our on-line budget calculator to select a design style, add options such as an integral custom stainless steel sink, integral backplash, custom edge profile; review linear and square foot costs, and view a budget total. You will have the option to submit your budget quote to us, add comments and questions, and request a final quote. Our on-line calculator is designed for basic Straight, "L" shapes, and Island tops. For more complex designs skip to step #2. Copper countertops and copper sinks are quoted directly by our staff and are not an option with the on-line budget calculator.
If applicable, send us your detailed drawing or sketch via email, fax, or mail with dimensions of your countertops and sinks, including any additional critical details. We may contact you or your designated contact person for more information or clarifications. Please refer to our web page "Measuring Guidelines for Stainless Steel Countertops and Copper Countertops" for information on measuring your countertop. As mentioned in step #1, a quick quote or budget may be completed on our site for non-complex tops.
A detailed quotation is prepared outlining what is covered in the quote and then emailed, faxed or mailed to you for your review. We will include any crating or packaging charges along with an estimate for freight (and weight) to your door. Upon request, quotes may be updated to adjust for design changes and modifications.
An order is then placed with a deposit of 50% of the total order. Upon receipt of your deposit, the work order is scheduled in our engineering department for shop drawings.
Detailed drawings are prepared on Solid Works and emailed, faxed, or mailed for your approval. We will typically get you an initial preliminary drawing with 24-48 business hours. The whole drawing process time is controlled by you our client and depends how many revisions, changes and additional information is required. All revisions will be made by us typically within 24-48 business hours. You will always get a brand new fresh drawing to review after we revise the drawing to meet your changes. We require a sign-off on all final drawings.
Manufacturing of stainless counters and copper counters average 3-4 weeks after receipt of final drawings. If non-stock material is required, an additional 1-2 weeks may be added to the lead time, especially for copper countertop orders. A water drainage test is completed on all custom stainless steel sinks and custom copper sinks and properly documented during our quality control process.
We will contact you when your order is crated and ready to ship. Shipping details are finalized and your product is shipped per your instructions and preferred carrier. Freight is FOB Factory and is Pre-paid and add. Please note that the final balance on your order is due prior to shipping.

Digital photos of your order are available via email upon request prior to shipping.
Free technical phone support is available for installation questions from you, your contractor or installer. If a wood backer was not ordered with your custom countertop, we will provided upon request general information for preparing a wood backer for your stainless steel counter or copper counter prior to shipping .
Enjoy your new stainless steel countertop or copper countertop! Please send us digital or printed pictures of your installed countertop project, and if you desire, allow us to show off your kitchen or bath project on our website.