|"The Process" - Manufacturing a Custom
Stainless Steel Countertop or Copper Countertop
Attention to detail is one key element that separates SpecialtyStainless.com
from the rest of our competition. The following is an outline from start
to finish on how to proceed with a stainless steel countertop or copper
||Utilize our Cost Estimator to select a design style, add options such as a built-in custom stainless steel sink, integral backplash, and custom
cut outs. You will have the option to submit your estimate to us,
communicating comments and questions, and request a final formal quote.
calculator is designed for basic Straight, "L" shapes, and
Island tops. For more complex designs skip to step #2. Copper countertops
and copper sinks are quoted directly by our staff and are not an option
with the Cost Estimator.
||If applicable, send us your detailed drawing
or sketch via email, fax, or mail with dimensions of your countertops
and sinks, including any additional critical details. We may contact
you or your designated contact person for more information or clarifications.
Please refer to our web page "Measuring
Guidelines for Stainless Steel Countertops and Copper Countertops" for
information on measuring your countertop. As mentioned in step #1,
a quick estimate may be completed on our site for non-complex
||A detailed quotation is prepared outlining what
is covered in the quote and then emailed, faxed or mailed to you for
your review. We will include all packaging and shipping to your location. Upon request,
quotes may be updated to adjust for design changes and modifications.
||An order is placed with a deposit of 50%
of the total order. Upon receipt of your deposit, the work order is
scheduled in our engineering department for professional shop drawings created by us from the information we have already gathered from you during the estimating stage.
||Detailed drawings are prepared using a premium drawing software
and e-mailed, faxed, or mailed for your approval. We will typically get you an initial preliminary drawing with 24-48 business hours. The whole drawing process time
is controlled by you our client and depends how many revisions, changes and additional information is required. All revisions will be made by us typically within 24-48 business hours. You will always get a brand new fresh drawing to review after we revise the drawing to meet your changes. We require a sign-off
on all final drawings.
The Manufacturing time for stainless counter tops and sinks, as well as copper
counters typically averages 3-4 weeks after our drawings are approved. If non-stock
material is required, additional time may be required.
However, please call us at 1-800-836-8015 to discuss our current booking schedule if this isn't satisfactory to your needs. We will always work with you to meet your scheduling requirements.
Our manufacturing lead time varies depending on the shop load at the time when drawings are approved.
Sometimes our lead time could be as short as 1 week if you land at just the right moment. These lead times do not include the shipping time to your destination.
will contact you when your order is packaged and ready
to ship. Shipping details are finalized and your
product is shipped per your instructions. Freight is FOB Factory and is Pre-paid and add. Please note that the
final balance on your order is due prior to shipping.
Digital photos of your order are available via email upon request
prior to shipping.
||Free technical phone support is always available for
installation questions from you, your contractor or installer.
||Enjoy your new stainless steel countertop, sink or copper
countertop! Please send us digital or printed pictures of your installed
countertop project, and if your lucky we may just show off your kitchen
or bath project on our website.