|Quotes & Details
March 23, 2017
As experienced professionals and craftsmen, our reputation is built into every product we manufacture. To stand behind our quality assurance, SpecialtyStainless.com is a leader in the custom residential stainless steel and copper countertop and stainless steel and copper sink industry when it comes to warranty.
Twelve Year Limited Warranty
SpecialtyStainless.com, a division of Eskay Metal Fabricating, (referred hereafter as Eskay), warrants that all of our custom fabricated countertops and sinks will be free from defects in material and workmanship for a period of Twelve years from the original date of sale under normal residential use. This warranty is extended to the original purchaser for products installed in residential applications in their original location. If a product is determined by Eskay to be defective under the terms of this warranty, Eskay will, at our discretion, repair or replace the product without charge.
Countertops provided with wood substrates by Eskay must be installed within 10 days from receipt in order to be covered by our warranty. Prolonged extreme temperatures, excessive moisture, and vertical storage may adversely affect the internal drying of the lamination adhesive.
Products manufactured by others, often referred to as "buyouts", that are incorporated into our custom metal countertops are not warranted by Eskay. Please refer to the original manufacturer's warranty for these products.
Other Warranty Conditions:
Our warranty does not apply to damage caused by the following:
All incidental or consequential damages are specifically excluded. No additional warranties, expressed or implied, are given. Any implied warranty, including one of merchantability or fitness for a particular purpose, is limited to the duration of this written warranty.
Some states may not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, therefore the above limitations or exclusions may not apply.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Claims for damaged or missing items must be made within 5 days of receipt of order. Please notify Eskay immediately by phone, fax, or email with a detailed description of the claim. Supporting photo documention may be required to properly assess your claim.
Before signing a delivery receipt, please verify the following:
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